Returns and Warranty Requests 1.9.23 – Best Free WooCommerce Plugin

Returns and Warranty Requests 1.9.23 - Best Free WooCommerce Plugin
Returns and Warranty Requests 1.9.23 - Best Free WooCommerce Plugin

Returns and Warranty Requests add warranty terms to your products, and allow your customers to request and manage returns and exchanges directly from their user account.

RMA Management – Manage, Sell, Facilitate Easy Returns and Warranties

Manage the Return Merchandise Authorization (RMA) process, add warranty terms to your products, and allow your customers to request and manage returns and exchanges directly from their user account.

Key Features

  • Manage all RMA, warranty, and return requests from a single view in the store administration
  • Define warranty terms for product – set expirations periods for limited warranties
  • Manage automated email communications during each change in return status
  • Maintain free or paid extended warranties for products and variations
  • Create your own warranty statuses, and manage the statuses for all return requests
  • Customize your RMA code length and format
  • Request product images, track returns to/from your customers all within the user’s account
Product data settings showing Warranty options

Set up warranties for products

When setting up your products, warranties can be assigned to the product or variation directly from the edit product screens. Define warranty or return time periods, give it a price, and update/save your product. Warranties are tied directly to the product themselves – when the warranty expires, so does the ability for the user to request a warranty, return, or exchange.

Product data settings allowing offering Warranty as an Add-On
Set warranties with durations and fees

Powerful Warranties and Returns Manager

Easiest manager available. Manage requests in just a few clicks. The Warranties and Returns requests are handled in a separate menu of your Dashboard, with dynamic notifications about new requests. A very intuitive system lets you process request in mere seconds, with all options easily accessible and editable, together with the Request Status switcher. Manually select to mark the warranty or return request as Processing, Completed or Rejected. Send a quick email to the requesting customer directly form the Request Manager, complete with an Email Template manager.

Warranties and Returns Requests

Get requests from your customers. Create custom request forms! Use the automatically created Request Warranty page or set a different one. Create custom warranties and returns request forms using Text, Paragraph, Checkbox, Radio Button, Dropdown or Address fields. Edit any field and add more options to your request form.

Add-on Paid Warranties

Create paid warranties, as well as included. Unlimited possibilities! Add as many paid warranties to your products! Each will be presented in a different way with thumbnails and descriptions available. Set up the Warranty type for each product independently. Add quick warranties or a preset warranty. Pick Included or Paid warranties and set the included period type to Days, Weeks, Months, Years or for a Lifetime. Create warranty descriptions and add warranty thumbnails to each!

Preset Warranties

Create preset warranties for easier management. Use thumbnails and warranty descriptions. Choose between Included or Paid warranties, set the included period type and amount and set the period to Days, Weeks, Months, Years or for a Lifetime. Create as many paid warranty options per preset. Add any warranty preset to any product on the single product edit page. You have complete flexibility! Unlimited presets available. Set descriptions for each preset and assign different thumbnails that will display on the single product page. They fully integrate in your stores style and design!

Warranty Statuses

Easy request statuses. Manage statuses in a single click. Change the request status from New to Processing, Completed or Rejected and send an email to your customer! The page also contain a link where you can manage the order and issue a refund if needed and also use it to change the Warranty status with one click. All of the necessary options to handle your warranties and return requests, quickly and professionally are at your disposal.

Multiple Warranty Requests

Enable multiple warranty requests for your items. Once the previous warranty is complete the next one can be requested! The request will be available during the warranty period you have set and which can be configured in Days, Weeks, Months, Years of for Lifetime. No matter what type of product you are selling, you will be able to give your customers the adequate warranty options. Manage all order request in a familiar, user-friendly UI.

Guest Orders Warranty Requests

Guest orders can also have their warranties requests. Guests will use order ids and their email for verification purposes in order to make a request. Once the guest send the request, manage it from your dashboard and review the whole order and customer information. Change the guest request status in a single click from New to Processed, Completed or Rejected and send them an email, right from the request page! Your customers will love the ease with which you handle their Warranty and return requests!

Request Customer Quick Email

Quickly send emails to request customers. BCC and Email templates are available! Load and save email templates on the fly directly on the Request page! Reply to the warranty or return request by email and get in touch with your customers immediately, informing them of their request status or just let them know you’ve received it. Super fast and professional. Use the BCC address field on the plugin page to keep your boss, colleague, or business partner in the loop about the warranties and returns.

Variable Products Warranties

Variable products are fully supported! Set a different warranty preset for each of your product variations. As many warranty options per product as you want. Seamlessly integrated into the default WooCommerce Variations interface, the plugin lets add a different warranty preset for each product attribute variation, or add a quick warranty, either included or paid. Unlimited possibilities for your variations are available. Each product attribute variation will display a different thumbnail and description, relevant to it’s assigned warranty!

Multi Item Order Warranties

Manage multi item order requests in one single parent request! Process each product within the order warranty request separately. Set the Request Status for each product within the order individually and change the status to Processing, Completed or Rejected. All the options for the full management of your multi product warranty requests are on a single page and a click away! Returns are also available for single or multiple items or products within a single order.

Request Warranty Form Builder

Create your own request forms! Drag and drop editing. Use Text or Paragraph elements, Checkboxes or Radio buttons, Dropdowns as well as Address field elements to build your Warranties and Returns Request forms! Add as many options as your customers need to best let you know what’s wrong with their purchased products using the available form elements. Set the form elements as required and create additional options for each form element. Drag and drop the created form elements to arrange them as you like.

Order Details Warranty Overview

Easy warranty management for your customers. Manage available Warranty and Return requests on the My Account page. Your customers will be able to access all of their available Warranties and Returns directly from their Account page. Once a product and it’s warranty have been selected, the customer is presented with the created Request Form with all of the options created with the plugin’s Request Form Builder. The customers is also given the option to request a return if enabled. Once the request is submitted the customer can also track the requests status of the request, handled by the shop administrator.

Seamlessly Integrated with WooCommerce

You won’t know it is there! Seamlessly integrated in the interface for the best experience! The plugin integrates into the default WooCommerce user interface, like a new tab on the settings page, into the product details section on the product edit page or in the variations tab for Variable Products, as well as introducing a new menu item to your WordPress Dashboard for managing your Warranties and Returns Requests, with dynamic notifications about new requests and a dedicated page for creating and managing your Warranty Presets!

Translation ready! WPML Support!

Plugin is translation ready! WPML is fully supported! Translate the full plugin easily using the WPML translation plugin into as many languages as you want on your website. Add Warranty descriptions and terms as well as Request Forms in any language! Easily sell or include warranties and returns anywhere on the globe! Also available are .MO and .PO files. Fully translated to Spanish, French, German, Dutch and Italian!

Warranty Requests Changelog

2021-04-20 - version 1.9.23
* Fix - Unable to save warranty info for product variations past the first.
* Fix - Unable to change product variation data when tab is closed.
* Fix - Unable to remove warranty addon options on variations.

2021-03-02 - version 1.9.22
* Fix - RMA requests list spacing.
* Tweak - WooCommerce 4.4 compatibility on $WC_Order->get_product().
* Tweak - WooCommerce navigation compatibility.

2021-01-12 - version 1.9.21
* Fix - Warranty status wrong value after update.

2020-11-24 - version 1.9.20
* Fix - Replace deprecated jQuery functions.

2020-10-06 - version 1.9.19
* Tweak - WC 4.5 compatibility.

2020-08-11 - version 1.9.18
* Fix   - Deprecate usage of jQuery .live() method.
* Tweak - WP 5.5 compatibility.

2020-08-06 - version 1.9.17
* Fix - Can't save variation changes in Firefox when extension is active

2020-07-07 - version 1.9.16
* Fix - Switch to using selectWoo fields and escape output.

2020-06-16 - version 1.9.15
* Fix - Option for 'No Warranty' in manual orders was missing.

2020-06-10 - version 1.9.14
* Tweak - WC 4.2 compatibility.

2020-04-30 - version 1.9.13
* Tweak - WC 4.1 compatibility.

2020-04-21 - version 1.9.12
* Fix - Fix bulk variations actions.

2020-03-31 - version 1.9.11
* Fix - Form builder not functioning properly.

2020-03-30 - version 1.9.10
* Tweak - Remove legacy code.

2020-03-04 - version 1.9.9
* Fix - Too few arguments passed to woocommerce_order_item_display_meta_value.
* Fix - Fix display of warranties on My account > Request warranty.
* Tweak - WC 4.0 compatibility.

2020-01-31 - version 1.9.8
* Tweak - Include all translatable strings in POT file.
* Fix - Use proper escape for attributes.
* Fix - Wrong text domain used.

2019-11-04 - version 1.9.7
* Tweak - WC tested up to 3.9

2019-11-04 - version 1.9.6
* Tweak - WC tested up to 3.8

2019-10-30 - version 1.9.5
* Fix - Redirect loops for non-logged in users.

Download – Returns and Warranty Requests

Demo – Returns and Warranty Requests

To access demo account and check warranties data for ordered items please login with the following credentials. Once logged in you can check any order and see the demo warranties, returns and requests. The My Account page where you can login is HERE :


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All Scripts are 100% original under GPL General Public Licenses. (Non-nulled / crack version), you can use them as often as you like and on all the sites you want.

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